I'm writing to express my high regard and enthusiastic nomination for the installation services provided by Cross Country Installation & Services (C.C.I.S.) Ltd. CCIS was contracted in July 2018 to perform the removal of almost one thousand toilet paper and paper towel dispensers from our facility, as well as the installation of almost one thousand replacement dispensers.
CCIS was able to provide these installation services on short notice due to a scheduling conflict with the installation services which we had originally booked, and were able to help us meet our target installation date despite the significant issue of our original installers being unavailable at the last minute. This was made possible by the long days and weekend work put in by the team members Bobby and Pat, who communicated with our management team regularly to ensure that the services they were delivering were according to our wishes. On the last day of the installation, I had the pleasure of meeting with CCIS' Operations Coordinator, Rebecca Pickles, as well as their Vice President of Operations, Maciek Zausz, who had come on site to touch base with their team and ensure that we were satisfied with their services.
In sum, the professionalism, flexibility, and customer service demonstrated by all members of the CCIS team made for the best possible experience, and I'm confident that they will provide the same to your facility. Please feel free to get in touch with me using the below contacts should you have any questions regarding our experience with CCIS.